What is the difference between the sense of technology in unattended convenience stores and self-service shopping and traditional retail?
The sense of technology brought about by unattended stores and self-service shopping is very different from traditional retail. Consumers need a period of time to digest and get used to, which is like consumer acceptance during the mobile payment promotion period. In Europe and the United States, unattended stores have become popular, and China with special national conditions is still in the initial trial operation stage. Can Chinese consumers get used to such consumption concepts?
The concept advocated by unattended stores is not really “unattended”, but rather reduces a lot of labor costs and enables faster cashier efficiency and shopping experience. This retail model brings two benefits: on the one hand, retailers can Reduce the labor cost output in the storefront, especially after the cashier part is self-serviced, only a small number of staff can operate the same area of retail stores or supermarkets; secondly, for consumers, self-service shopping makes consumption easier, mainly Self-service in the cashier section makes the checkout more **, slowing down queuing and congestion.